FTP Connection Troubleshooting

FTP is a security intensive protocol and it depends heavily on server settings to determine whether access is allowed to specific directories. Typically file uploads require a specific user log in. Make sure you have all the information to perform operation on the FTP server and when in doubt try a regular FTP client application like Internet Explorer 5.0, WS-FTP or Cute FTP to verify that you have the proper access for the operation.

Specifically pay attention to the following:

  • Case of paths and usernames/passwords (especially for Unix servers!)
  • The direction of slashes. Many Unix servers require forward slashes


© West Wind Technologies, 1996-2018 • Updated: 11/25/13
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